POSITION TITLE: Human Resource Specialist

RESPONSIBLE TO: Human Resources Manager

DEPARTMENT/SITE: Human Resources / Saginaw

STATUS: Non-exempt; hourly.

All the criteria-based duties and standards within this document will be performed according to established policies, procedures and guidelines within the department/site and SPSI.

JOB SUMMARY

The human resources tracking and compliance specialist has an important role in the department conducting varies tasks that improve the organization overall. Being a part of the human resources department impacts the overall organization and holds a lot of responsibility. Ensuring compliance and contract requirements at all times, procedures and confidentiality is required at all times.

ESSENTIAL JOB DUTIES

1. Engages in and develops trusting relationships with all staff, vendors, or clients to enhance employee employment satisfaction.

2. Maintains inbox for incoming and outgoing requests related to human resources.

3. Answers and directs phone calls and walk-ins for the human resources department. Takes messages or fields calls to appropriate staff, answers routine questions if appropriate.

4. Attend all mandatory staff meetings, facility in-services and staff development activities as scheduled.

5. Continually strives for effective relationships with peers and management.

6. Immediately report critical issues to the department supervisor and assists with developing a plan forward.

7. Create and update changes in the employee handbook as well as maintains the human resources manual.

8. Compile, tracks and updates employee records electronically efficiently and consistently.

9. Conducts and performs monthly employee personnel audits as needed and saves files accurately.

10. Plans, organizes, and schedules employee training on various skill, policy, and compliance areas.

11. Researches and identifies areas in which training is required and/or beneficial.

12. Evaluates and modifies existing or proposed programs; suggests and implements suitable changes.

13. Collaborates with outside consultants and training providers to deliver training.

14. Administers and logs results of qualification, learning assessment, and retention tests; arranges retraining or other appropriate action.

15. Facilitates delivery of training by reserving and setting up training appointments; scheduling training times with attendees; preparing and distributing training aids such as handouts; and performing other related tasks.

16. Maintains records of attendance and successful completion of training.

17. Tracks and communicates with employees when trainings are upcoming, due or expired; collects proof of trainings completed for personnel file.

18. Maintains knowledge of the latest trends in training and development by communicating with contracted vendors and/or other personnel.

19. Prepares and implements training while maintaining budget or allowances; maintains records and reports of expenses.

20. Prepares and collects all training reimbursement requests and/or agreements approved for applicable employees. Collects training contracts as needed for employee personnel file.

21. Conducts and communicates with employee supervisors to verify hours and/or productivity reported.

22. Analyzes employee productivity to determine benefit coverage requirements and relays information to direct supervisor as needed.

23. Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.

24. Basic knowledge of labor laws including federal and state.

25. Maintain compliance with all regulatory and accrediting institutions.

26. Ensuring compliance with applicable laws, regulations, procedures, and policies.

27. Other duties as assigned.

MARGINAL JOB DUTIES

1. Assists with new employee orientation as needed.

2. Assist with day-to-day operations of the HR functions and duties.

3. Assists the department manager with FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.

4. Assists with the onboarding and off-boarding process as needed when an employee leaves employment.

5. Assists HR Manager with employee requests, complaints, grievances, and/or investigations as needed.

6. Assists the department in processing employee paid time off (PTO) and unpaid time off requests, tracks time taken and sends approvals to the appropriate parties.

7. Advises managers and employees on the interaction of leave laws with paid time off as needed.

8. Assists with recruiting by completing reference checks and conducting background checks.

9. Trains new staff members on various roles or tasks in the department as needed to ensure successful cross-training.

HR CODE OF ETHICS

1. I will regard the well-being of SPSI and its employees as my primary professional obligation.

2. I will fulfill my obligations and responsibilities with integrity.

3. I will be competent in the performance of the services and functions I undertake on behalf of the SPSI.

4. I will act in a conscientious, diligent and efficient manner.

5. I will respect the intrinsic worth of persons at SPSI and keep all information confidential.

6. I will protect the confidentiality of all acquired information both in the office and outside of the office. I will only disclose such information when properly authorized or when obligated legally.

7. I will ensure that outside interests do not jeopardize my professional judgment, independence or competence.

8. I will work for the creation and maintenance of workplace conditions and policies consistent with HR.

9. I will act to promote excellence at SPSI and work on developing a positive culture.

JOB SPECIFICATIONS

EDUCATION: Bachelor degree in business, human resources or a related field.

LICENSURE: Valid driver’s license.

EXPERIENCE: A minimum of one year experience in the human resources field preferred.

SKILLS

1. Self-motivated and the ability to handle unforeseen problems. Does not wait to be told what to do, can work independently.

2. Excellent time management skills with a proven ability to meet deadlines.

3. Exceptional organizational skills.

4. Knowledge of general office machines, telephone systems, fax machine, PDF operations, and other information systems.

5. Sensitivity to the needs of persons with disabilities, mental illness and SUD.

6. Ability and willingness to work cooperatively with others.

7. Aptitude in resolving issues and conflicts.

8. Fluent/ basic knowledge in the use of Microsoft Word, Excel, and other applications.

9. Maintains a high degree of discretion when dealing with confidential information.

10. Knowledge of general office machines, telephone systems, fax machine, PDF operations, and other information systems.

INTERPERSONAL SKILLS

1. Must possess effective communication skills and act as a representative of SPSI and adhering to its mission, vision, and values. This includes external representation of local agencies.

2. Speak to employees in a respectful and calming manner, even if employees are agitated.

3. Identify and resolve employee conflicts/dissatisfaction issues as needed. 3. Continually strives for effective relationships with staff and management.

4. Expect self and co-workers to maintain the highest standards of professional ethics.

5. Work as a team member to improve the various services offered by the agency, sharing

information about cutting edge practices or identifying gaps and needs in service.

PHYSICAL EFFORTS: Medium; must be able to lift up to 50 lbs.

HOURS OF WORK: Full-time, flexible and varied. Schedule may vary Monday to Friday 7:30 a.m. to 5:00 p.m.

TRAVEL: Reliable transportation is required. Local travel throughout service area is required with possible occasional travel between SPSI locations. Some out of service area travel may also be required. Reimbursement in accordance with SPSI policy.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

License/Certification:

• Human Resources Related Degree (Required)
• driver's license (Required)

Work Location: In person